So last week we launched our VIP membership program for subscribers. The technology and code that went into this system is great. We are very confident in this new service offering — and our subscribers love it!
Bug Report
That being said we did come across a small bug in the configuration. Members can access our site from several domain names — not just xxxmultimedia.com. For instance, possessionporn.com also points to our site.
The Problem
Users which sign up for our VIP membership plan will not be rebilled on their rebill date — and will have their subscription suspended once their trial or current billing cycle ends.
How to Fix
- Users should sign up for our VIP membership service directly from xxxmultimedia.com to avoid this issue.
- Manually extend/renew your subscription if you prefer to use our other domain names.
The Plan
We will be addressing this issue throughout the week until we find an adequate, long-term solution. We will roll-out a patch this week and update the blog again once it’s fixed. Until then please use the fixes detailed earlier in this post.
Thank you for your cooperation